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Polish Information Processing Society
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Annals of Computer Science and Information Systems, Volume 11

Proceedings of the 2017 Federated Conference on Computer Science and Information Systems

Analysis of the Use of Electronic Banking and e-Payments from the Point of View of a Client


DOI: http://dx.doi.org/10.15439/2017F103

Citation: Proceedings of the 2017 Federated Conference on Computer Science and Information Systems, M. Ganzha, L. Maciaszek, M. Paprzycki (eds). ACSIS, Vol. 11, pages 965969 ()

Full text

Abstract. The main aim of this article is to analyse the collected opinions on the use of electronic banking tools by individual clients in Poland, at the end of 2016. The research has been carried out using a CAWI method. The survey questionnaire, which was verified by finance experts, was made available to respondents on the servers of the Faculty of Management at the University of Warsaw. The following article structure has been adopted: after a brief introduction, the authors presented the assumptions of the conducted research and the research method, and subsequently the authors have carried out an analysis and discussion of the obtained findings and conclusions, which may be seen as supplementary in relation to previous studies conducted in the summer of 2016.


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