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Polish Information Processing Society
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Annals of Computer Science and Information Systems, Volume 11

Proceedings of the 2017 Federated Conference on Computer Science and Information Systems

Application of a process improvement method for improving usability

DOI: http://dx.doi.org/10.15439/2017F379

Citation: Proceedings of the 2017 Federated Conference on Computer Science and Information Systems, M. Ganzha, L. Maciaszek, M. Paprzycki (eds). ACSIS, Vol. 11, pages 12031206 ()

Full text

Abstract. The paper investigates whether the user-interface interaction can be shortened with the use of process improvement methods. Similarities between office or factory work and interacting with a user interface have been noticed. Based on that a relevant process improvement method has been selected and applied to analyze different cases of interactions between a user and an interface. This analysis has shown that process improvement methods enable identification of interface elements to be modified in order to shorten the user-interface interaction. Additionally, the method has been found to be a way for facilitating identification of ideas for new services.


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