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Polish Information Processing Society
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Annals of Computer Science and Information Systems, Volume 15

Proceedings of the 2018 Federated Conference on Computer Science and Information Systems

The model of local e-administration development

DOI: http://dx.doi.org/10.15439/2018F164

Citation: Proceedings of the 2018 Federated Conference on Computer Science and Information Systems, M. Ganzha, L. Maciaszek, M. Paprzycki (eds). ACSIS, Vol. 15, pages 823826 ()

Full text

Abstract. Information and communication technologies (ICT) which constitutes basis for e-administration development, is used more and more often in office-citizen kind of communication. Thus, terms regarding the state and directions of local e-administration development are quite often discussed in polish literature. However, they are seldom held on the local level i.e. local authorities. The issues regarding improvement of service among local communities resulting from applying e-administration solutions are particularly researched. Hence, the article presents the results of enhanced scientific research in the area of impact of local e-administration solutions on service efficiency among citizens which result in proposal of the model of local e-administration development. Its' application shall enable proper usage of local e-administration potential as well as improving service for local communities.


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