Citation: Proceedings of the 2020 Federated Conference on Computer Science and Information Systems, M. Ganzha, L. Maciaszek, M. Paprzycki (eds). ACSIS, Vol. 21, pages 673–681 (2020)
Abstract. Elicitation is a core business analysis/requirements engineering activity that provides inputs for others like analysis, specification, confirmation, management. There is a significant number of specialized techniques that are used for requirement elicitation. The selection of the appropriate techniques considerably influences a project plan and success of a change as a whole. This paper is intended to analyze the industrial standards and experience of business analysts and requirement engineers in the part of elicitation activities. We conducted a survey study involving 328 specialists from Ukrainian IT companies and a series of interviews with experts to interpret the survey results. Furthermore, this paper provides the guideline in selecting a particular elicitation technique with respect to the type of project and its context.
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