Proceedings of the 17th Conference on Computer Science and Intelligence Systems

DOI: http://dx.doi.org/10.15439/2022F190

Citation: Proceedings of the 17th Conference on Computer Science and Intelligence Systems, M. Ganzha, L. Maciaszek, M. Paprzycki, D. Ślęzak (eds). ACSIS, Vol. 30, pages 817–826 (2022)

Full text

Abstract. In this paper, we present a case study research on designing the system interface for handling organizational processes implemented in the editorial office of the AGH-UST Students Information Bulletin, which was developed based on the analysis of identified business processes. The basis for the design work is the analysis of the editorial work and system solutions that ensure its service. A~study of the basic formal and legal sources, such as regulations and statutes of the organization, was also carried out for the proper identification of goals, responsibilities, and organizational structure. To deepen this knowledge, social research was carried out, which examined how the users use the current solutions and what their needs are related to the designed system. On the basis of the research results and the formulated conclusions, the diagrams of business processes carried out in the organization were created, and the information architecture of the system, followed by a medium-fidelity interface were designed.

References

1. D. Knemeyer and E. Svoboda, “User Experience-UX in The Glossary of Human Computer Interaction,” The Interaction Design Foundation, 2015.
2. S. R. Stein, “The “1984” macintosh ad: Cinematic icons and constitutive rhetoric in the launch of a new machine,” Quarterly Journal of Speech, vol. 88, no. 2, pp. 169–192, 2002.
3. A. Dix, A. Dix, J. Finlay, G. Abowd, and R. Beale, Human-computer Interaction. Pearson/Prentice-Hall, 2003.
4. B. Shneiderman, “Designing for fun: how can we design user interfaces to be more fun?” interactions, vol. 11, no. 5, pp. 48–50, 2004.
5. B. Shneiderman, Designing The User Interface: Strategies for Effective Human-Computer Interaction,4/e (New Edition). Pearson Education, 1987.
6. E. Wong, “Shneiderman’s eight golden rules will help you design better interfaces,” https://www.interaction-design.org/literature/article/shneiderman-s-eight-golden-rules-will-help-you-design-better-interfaces, dostęp: 2021-04-21.
7. J. Nielsen, “Ten usability heuristics,” https://www.nngroup.com/articles/ten-usability-heuristics/, dostęp: 2021-04-21.
8. N. N. Group, “Nn/g history,” https://www.nngroup.com/about/history/, dostęp: 2021-07-03.
9. D. A. Norman, The Design of Everyday Things. Currency Doubleday, New York, 2013.
10. S. Harwood and N. Hafezieh, “‘affordance’-what does this mean?” in 22nd UK Academy for Information Systems International Conference: Ubiquitous Information Systems: Surviving & Thriving in a Connected Society Oxford. St. Catherine’s College Oxford, UK, 2017.
11. J. Nielsen, “Mental models,” https://www.nngroup.com/articles/mental-models/, dostęp: 2021-04-21.
12. J.-R. Rehse and P. Fettke, “Clustering business process activities for identifying reference model components,” in International Conference on Business Process Management. Springer, 2018, pp. 5–17.
13. I. Mościchowska and B. Rogoś-Turek, Badania jako podstawa projektowania User Experience. Wydawnictwo Naukowe PWN SA, 2015.
14. A. Moghaddam and G. Gadanidis, “Designing an online collaboration system,” in EdMedia+ Innovate Learning. Association for the Advancement of Computing in Education (AACE), 2005, pp. 548–553.
15. K. Marasek, A. Romanowski, and M. Sikorski, “Emerging trends and novel approaches in interaction design,” in 2017 Federated Conference on Computer Science and Information Systems (FedCSIS). IEEE, 2017, pp. 1231–1234.
16. E. Franchi, A. Poggi, and M. Tomaiuolo, “Social media for online collaboration in firms and organizations,” in Information Diffusion Management and Knowledge Sharing: Breakthroughs in Research and Practice. IGI Global, 2020, pp. 473–489.
17. J. Widén and M. Johansson, “BPMN flows as variation points for end user development: from a ux perspective,” 2016.
18. E. Diaz, J. I. Panach, S. Rueda, and O. Pastor, “Towards a method to generate GUI prototypes from BPMN,” in 2018 12th International Conference on Research Challenges in Information Science (RCIS). IEEE, 2018, pp. 1–12.
19. E. Diaz and S. Rueda, “Generation of user interfaces from business process model notation (BPMN),” in Proceedings of the ACM SIGCHI Symposium on Engineering Interactive Computing Systems, 2019, pp. 1–5.
20. C. dos Santos Garcia, A. Meincheim, E. R. F. Junior, M. R. Dallagassa, D. M. V. Sato, D. R. Carvalho, E. A. P. Santos, and E. E. Scalabrin, “Process mining techniques and applications–a systematic mapping study,” Expert Systems with Applications, vol. 133, pp. 260–295, 2019.
21. P. Weichbroth, M. Owoc, and M. Pleszkun, “Web user navigation patterns discovery from www server log files,” in 2012 Federated Conference on Computer Science and Information Systems (FedCSIS). IEEE, 2012, pp. 1171–1176.
22. L. S. Rosa, T. S. Silva, M. Fantinato, and L. H. Thom, “A visual approach for identification and annotation of business process elements in process descriptions,” Computer Standards & Interfaces, vol. 81, p. 103601, 2022.
23. M. Nizioł, P. Wisniewski, K. Kluza, and A. Ligeza, “Characteristic and comparison of UML, BPMN and EPC based on process models of a training company,” Annals of Computer Science and Information Systems, vol. 26, pp. 193–200, 2021.
24. D. Zhang, L. Liu, Q. Wei, Y. Yang, P. Yang, and Q. Liu, “Neighborhood aggregation collaborative filtering based on knowledge graph,” Applied Sciences, vol. 10, no. 11, p. 3818, 2020.