The impact of the multi-variant remote work model on knowledge management in enterprises. Applied tools.
Anna Nowacka, Dorota Jelonek
Citation: Proceedings of the 17th Conference on Computer Science and Intelligence Systems, M. Ganzha, L. Maciaszek, M. Paprzycki, D. Ślęzak (eds). ACSIS, Vol. 30, pages 827–835 (2022)
Abstract. The article presents the scope of issuesrelated to knowledge management in models assuming the performance of work outside workplaces and the tools used to disseminate knowledge transfer. Knowledge management and transfer are the cornerstones of any business. They are evidence of market position and competitive advantage. The approach to knowledge transfer tools in remote work models is becoming crucial. On this basis, a research issue was formulated, which concerns knowledge management in hybrid work performance models and ICT tools used. The research objective is to assess knowledge transfer in businesses and identify the most effective ICT tools used by employees to manage knowledge in businesses. In order to solve the research problem, quantitative research was conducted on a randomly selected sample of respondents. Studies have shown that respondents are aware of the importance of knowledge sharing within organizations. They see the benefits and barriers thereof. Their command of knowledge-sharing tools, on the other hand, is moderate. The added value of the article is linking the substantive approach to knowledge transfer itself, taking into account the tools used in the hybrid model. The article indicates the existing connections and perception of the employees themselves.
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