Logo PTI Logo icrmat

Proceedings of the 2022 International Conference on Research in Management & Technovation

Annals of Computer Science and Information Systems, Volume 34

Impact of knowledge absorption on Vietnamese commercial bank's product innovation

,

DOI: http://dx.doi.org/10.15439/2022M1944

Citation: Proceedings of the 2022 International Conference on Research in Management & Technovation, Viet Ha Hoang, Vijender Kumar Solanki, Nguyen Thi Hong Nga, Shivani Agarwal (eds). ACSIS, Vol. 34, pages 107–112 ()

Full text

Abstract. This paper explores the impact of knowledge absortion on the production innovation in Vietnamese commercial bank base on determining factors that influence bank's product innovation in Vietnam. The framework is proposed base on inheriting and adjusting from previous study. Data were collected from 234 employee in Vietnamese commercial bank through a questionaire survey from May to August 2022 and processed by SPSS. The empirical results from analysis of data collected point out that knowledge absorption has significant effects on Vietnamese commercial bank's product innovation through two factors which are scanning and communications. The study's results are expected to help bank managers use direct efforts and resources in the most effective and efficient way to encourage bank's product innovation to improve their business in the long run.

References

  1. Damanpour, F., & Gopalakrishnan, S. (2001). The dynamics of the adoption of product and process innovations in organizations. Journal of management studies, 38(1), 45-65.
  2. Jiménez‐Jimenez, D., Valle, R. S., & Hernandez‐Espallardo, M. (2008). Fostering innovation: the role of market orientation and organizational learning. European Journal of innovation management, 11(3), 389-412.
  3. OECD (2018). Oslo Manual: Guidelines for collecting, reporting and using data on innovation.
  4. Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative science quarterly, 128-152.
  5. Knudsen, H. K., & Roman, P. M. (2004). Modeling the use of innovations in private treatment organizations: The role of absorptive capacity. Journal of substance abuse treatment, 26(1), 51-59.
  6. Quinn, J. B., Anderson, P., & Finkelstein, S. (2009). Managing professional intellect: making the most of the best. In The strategic Management of Intellectual capital (pp. 87-98). Routledge.
  7. Rajapathirana, R. J., & Hui, Y. (2018). Relationship between innovation capability, innovation type, and firm performance. Journal of Innovation & Knowledge, 3(1), 44-55.
  8. Shi, W., Shambare, N., & Wang, J. (2008). The adoption of internet banking: An institutional theory perspective. Journal of Financial Services Marketing, 12(4), 272-286.
  9. Hassanpour, A., & Mirfallahi, S. (2015). The impact of culture and strategic orientation on service innovation capability: Evidence from banking industry. Management Science Letters, 5(12), 1047-1052.
  10. Tu, Q., Vonderembse, M. A., Ragu-Nathan, T. S., & Sharkey, T. W. (2006). Absorptive capacity: Enhancing the assimilation of time-based manufacturing practices. Journal of operations management, 24(5), 692-710.
  11. Nordin, S. M., Sivapalan, S., Bhattacharyya, E., Ahmad, H. H., & Abdullah, A. (2014). Organizational communication climate and conflict management: communications management in an oil and gas company. Procedia-Social and Behavioral Sciences, 109, 1046-1058.
  12. Najafi-Tavani, S., Najafi-Tavani, Z., Naudé, P., Oghazi, P., & Zeynaloo, E. (2018). How collaborative innovation networks affect new product performance: Product innovation capability, process innovation capability, and absorptive capacity. Industrial marketing management, 73, 193-205.
  13. Bloch, C., & Bugge, M. M. (2013). Public sector innovation—From theory to measurement. Structural change and economic dynamics, 27, 133-145.
  14. Lin, R. J., Chen, R. H., & Shun Chiu, K. K. (2010). Customer relationship management and innovation capability: an empirical study. Industrial Management & Data systems, 110(1), 111-133.
  15. Payzin, E., Ulusoy, G., Kaylan, A. R., & Akova, B. (1997). New product development capabilities of the Turkish electronics industry. In Innovation in Technology Management. The Key to Global Leadership. PICMET'97 (p. 481). IEEE.
  16. Liao, S. H., Fei, W. C., & Chen, C. C. (2007). Knowledge sharing, absorptive capacity, and innovation capability: an empirical study of Taiwan's knowledge-intensive industries. Journal of information science, 33(3), 340-359.
  17. Chen, S. T., & Chang, B. G. (2012). The effects of absorptive capacity and decision speed on organizational innovation: a study of organizational structure as an antecedent variable. Contemporary Management Research, 8(1)
  18. Nordin, S. M., Sivapalan, S., Bhattacharyya, E., Ahmad, H. H., & Abdullah, A. (2014). Organizational communication climate and conflict management: communications management in an oil and gas company. Procedia-Social and Behavioral Sciences, 109, 1046-1058.
  19. Zahra, S. A., & George, G. (2002). Absorptive capacity: A review, reconceptualization, and extension. Academy of management review, 27(2), 185-203.
  20. Najafi-Tavani, S., Najafi-Tavani, Z., Naudé, P., Oghazi, P., & Zeynaloo, E. (2018). How collaborative innovation networks affect new product performance: Product innovation capability, process innovation capability, and absorptive capacity. Industrial marketing management, 73, 193-205.