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Proceedings of the 2022 International Conference on Research in Management & Technovation

Annals of Computer Science and Information Systems, Volume 34

Workplace incivility and its demographic characteristics: a cross-cultural comparison between Chinese and Vietnamese working

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DOI: http://dx.doi.org/10.15439/2022M2458

Citation: Proceedings of the 2022 International Conference on Research in Management & Technovation, Viet Ha Hoang, Vijender Kumar Solanki, Nguyen Thi Hong Nga, Shivani Agarwal (eds). ACSIS, Vol. 34, pages 259262 ()

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Abstract. Workplace incivility (WI) is defined as low-intensity negative behaviors in the workplace. While this topic is common in a Western context, a lack of research has been conducted in the Asian context, particularly in China and Vietnam. The purpose of this research is to investigate a cross-cultural study about WI, with an aim to focus on the linkage between demographic variables and WI. The research sample comprised 598 voluntary working adults in China and Vietnam. The data were calculated using Descrive statistics and paired t-tests in SPSS. As a result, Chinese and Vietnamese experienced the same WI. In addition, males experienced more WI than females. This research is a pioneer cross-cultural study about WI in the Asian context and investigates the influence of demographic variables on WI in Chinese and Vietnamese working adults. This study also expresses some solutions to eliminate this issue in the workplace


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