Proceedings of the 18th Conference on Computer Science and Intelligence Systems

DOI: http://dx.doi.org/10.15439/2023F7831

Citation: Proceedings of the 18th Conference on Computer Science and Intelligence Systems, M. Ganzha, L. Maciaszek, M. Paprzycki, D. Ślęzak (eds). ACSIS, Vol. 35, pages 151–160 (2023)

Full text

Abstract. The increased digitalization of the economy and society has triggered drastic changes in companies and confronted them with enormous challenges. The consulting industry is also strongly affected by this digital transformation. In an exploratory study, we examined digitalization's impact on management consultancies in Germany and their use of digital technologies. In our article, we provide insights into which digital technologies are considered to be important for the different phases of consulting and how digitalization affects the work of management consultants. From the perspective of such consultants, we discuss the technologies currently in use and offer an outlook on their future importance based on an online survey. Our results reveal that many business consultancies already rely heavily on digitalization and use a variety of digital technologies in all phases of the consulting process. Although business consultancies currently use well-established technologies, they remain aware of the growing importance of modern technologies for the future of consulting services.

References

1. C. Leyh, T. Schäffer, K. Bley, and S. Forstenhäusler, “Assessing the IT and Software Landscapes of Industry 4.0-Enterprises: The Maturity Model SIMMI 4.0,” in Information Technology for Management: New Ideas and Real Solutions, E. Ziemba, Ed., Cham: Springer International Publishing, 2017, pp. 103–119. http://dx.doi.org/10.1007/978-3-319-53076-5_6
2. M. Pagani, “Digital Business Strategy and Value Creation: Framing the Dynamic Cycle of Control Points,” MIS Quarterly, vol. 37, no. 2, pp. 617–632, 2013, http://dx.doi.org/10.25300/MISQ/2013/37.2.13
3. S. Mathrani, A. Mathrani, and D. Viehland, “Using enterprise systems to realize digital business strategies,” Journal of Enterprise Information Management, vol. 26, no. 4, pp. 363–386, 2013, http://dx.doi.org/10.1108/JEIM-01-2012-0003
4. C. Leyh, K. Bley, and M. Ott, “Chancen und Risiken der Digitalisierung – Befragungen ausgewählter KMU,” in Arbeit 4.0 – Digitalisierung, IT und Arbeit, J. Hofmann, Ed., Wiesbaden: Springer Fachmedien, 2018, pp. 29–51. http://dx.doi.org/10.1007/978-3-658-21359-6_3
5. K. Bley, C. Leyh, and T. Schäffer, “Digitization of German Enterprises in the Production Sector – Do They Know How ‘Digitized’ They Are?” in Proceedings of the 22nd Americas Conference on Information Systems (AMCIS 2016), 2016.
6. C. Leyh, K. Köppel, S. Neuschl, and M. Pentrack, “Critical Success Factors for Digitalization Projects,” in Proceedings of the 16th Conference on Computer Science and Intelligence Systems, 2021, pp. 427–436. http://dx.doi.org/10.15439/2021F122
7. K. Luban, R. Hänggi, and G. Bernard, “Einleitung,” in Erfolgreiche Unternehmensführung durch Resilienzmanagement, K. Luban and R. Hänggi, Eds., Berlin, Heidelberg: Springer, 2022, pp. 1–14. http://dx.doi.org/10.1007/978-3-662-64023-4_1
8. BDU e.V., “Facts & Figures zum Beratungsmarkt 2021,” BUD - German Association of Management Consultancies, Bonn, 2021. [Online]. Available: https://www.bdu.de/media/355573/facts-figures-vorjahr.pdf
9. J. M. Kawohl, R. Waubke, and F. Höselbarth, “Digitale Transformation von Unternehmensberatungen – wie Consulting sich verändern wird,” 2017. [Online]. Available: http://www.peoplebrand.de/img/studie_transformation-von-unternehmensberatungen.pdf
10. A.-W. Scheer and A. Köppen, Eds., Consulting. Heidelberg: Springer, 2000. http://dx.doi.org/10.1007/978-3-642-98079-4
11. D. Lippold, Grundlagen der Unternehmensberatung. Wiesbaden: Springer Fachmedien, 2016. http://dx.doi.org/10.1007/978-3-658-12882-1
12. R. Bodenstein, “Unternehmensberatung – Typologie, Felder und Rollen,” in Exzellenz in der Unternehmensberatung, R. Bodenstein, I. A. Ennsfellner, and J. Herget, Eds., Wiesbaden: Springer Fachmedien, 2022, pp. 19–39. http://dx.doi.org/10.1007/978-3-658-34589-1_2
13. C. Barchewitz and T. Armbrüster, Unternehmensberatung - Marktmechanismen, Marketing, Auftragsakquisition. Wiesbaden: Deutscher Universitätsverlag, 2004. http://dx.doi.org/10.1007/978-3-322-81779-2
14. R. Bodenstein and J. Herget, Consulting Governance: Strukturen, Prozesse und Regeln für erfolgreiche Beratungsprojekte. Heidelberg: Springer, 2022. http://dx.doi.org/10.1007/978-3-662-65299-2
15. H. Seifert, “Virtualisierung von Beratungsleistungen: Grundlagen der digitalen Transformation in der Unternehmensberatung,” Technische Universität Ilmenau, Ilmenau, 2017.