Organizational Capabilities for Business-IT Integration in Digital Enterprises
Constanze Riedinger, Maike Netscher, Stephan Zimmermann
DOI: http://dx.doi.org/10.15439/2024F9800
Citation: Proceedings of the 19th Conference on Computer Science and Intelligence Systems (FedCSIS), M. Bolanowski, M. Ganzha, L. Maciaszek, M. Paprzycki, D. Ślęzak (eds). ACSIS, Vol. 39, pages 493–500 (2024)
Abstract. The digital transformation urges organizations to become digital enterprises. Digital enterprises require the integration of business and IT to efficiently leverage digital technologies. However, there is a lack of a framework that guides organizations on what organizational capabilities are required to achieve business-IT integration. The goal of this paper is to identify these capabilities. From a single case study, we derived twelve organizational capabilities that a digital enterprise, driven by technology, should design in terms of its people, organizational structure, and tasks to establish business-IT integration. Thus, this paper provides guidance for organizations to approach business-IT integration as a foundation for their path into a digital enterprise.
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