Towards a Comprehensive Model for E-Government Adoption and Utilisation Analysis: The Case of Saudi Arabia
Saleh Alghamdi, Natalia Beloff
DOI: http://dx.doi.org/10.15439/2014F146
Citation: Proceedings of the 2014 Federated Conference on Computer Science and Information Systems, M. Ganzha, L. Maciaszek, M. Paprzycki (eds). ACSIS, Vol. 2, pages 1217–1225 (2014)
Abstract. E-Government increases transparency and improves communication between the government and the users. However, users' adoption and usage is less than satisfactory in many coun- tries, particularly in developing countries. This is a significant factor that can lead to e-Government failure and, therefore, to the waste of budget and effort. Unlike much research in the literature that has utilised common technology acceptance models and theories to analyse the adoption of e-Government, which may not be applicable for e-Government acceptance analysis, this study proposes a more comprehensive and appropriate framework for analysing the significant factors that could influence the adoption and utilisation of e-Government in Saudi Arabia, as this is becoming a necessity.