Hard lessons learned: delivering usability in IT projects
Krzysztof Redlarski, Paweł Weichbroth
Citation: Proceedings of the 2016 Federated Conference on Computer Science and Information Systems, M. Ganzha, L. Maciaszek, M. Paprzycki (eds). ACSIS, Vol. 8, pages 1379–1382 (2016)
Abstract. Effective project management requires the development of a realistic plan which aims to ensure the success of the project and ultimately deliver a high quality product to customers. However, experience shows that the majority of software vendors managing projects suffer from numerous problems to provide usability in IT solutions and complete a project in a given time with success. In this paper we discuss, analyze and synthesize the outcomes of a study conducted among IT firms in Poland. As a result, we have identified eight stimulants and three non-stimulants that affect the usability of software products, which later were stratified into three levels. Finally, we outline some of the lessons learned, summarized and expressed as a set of eleven goal-oriented rules.
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