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Polish Information Processing Society
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Annals of Computer Science and Information Systems, Volume 11

Proceedings of the 2017 Federated Conference on Computer Science and Information Systems

Analysis of functions offered by the e-government systems from the perspective of chosen group of users in Poland

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DOI: http://dx.doi.org/10.15439/2017F167

Citation: Proceedings of the 2017 Federated Conference on Computer Science and Information Systems, M. Ganzha, L. Maciaszek, M. Paprzycki (eds). ACSIS, Vol. 11, pages 935938 ()

Full text

Abstract. The aim of this article is to analyze the use of basic e-government elements by individual users in Poland in 2017. Article presents the results of research highlighting popularity, use and influence of e-government functions that support such application in reality. Seventeen core e-government functions, most popular among respondents, were selected based on prior consultation, being the baseline for following analysis. Authors conducted the CAWI analysis to evaluate the distinguished e-government functions on a selected sample of university students. A group of over two hundred and fifty randomly selected people from the university environment was examined. This approach was guided by the structure of the article consisting of the presentation of the research hypothesis, the description of the methodology and the research sample, and the analysis of obtained results and their discussion, together with the conclusions. The results can be used by people involved in the creation and development of e-government systems.

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