Logo PTI
Polish Information Processing Society
Logo FedCSIS

Annals of Computer Science and Information Systems, Volume 13

Communication Papers of the 2017 Federated Conference on Computer Science and Information Systems

Design Thinking and Cognitive Science: An Exploratory Approach to Create Intellectual Capital with Decentralised Organisations

,

DOI: http://dx.doi.org/10.15439/2017F232

Citation: Communication Papers of the 2017 Federated Conference on Computer Science and Information Systems, M. Ganzha, L. Maciaszek, M. Paprzycki (eds). ACSIS, Vol. 13, pages 303–310 ()

Full text

Abstract. The significance of managing intellectual capital within organisations so as to be competitive in the digital age, combined with the distributed or discontinuous essence of geographically decentralised organisational forms, places enormous challenges on today's business leaders who wants to retaining control of the knowledge created dispersedly. This analysis explores a cyber-humanistic approach to improve the effectiveness of interaction in distributed settings, based on individual cognitive preferences, addressing the management of intangible tacit knowledge to develop intellectual capital. We aligned elements of the Japanese Style of global organisational knowledge creation and Design Thinking to develop a context to identify cognitive values of a descentralized organisation style. It provides individuals and teams with the grounds to effectively function in order to produce quality work that can be assessed as capital. The improved interaction scheme aims to create intellectual capital, aligning staff personalities that are cognitively sympathetic improving information gathering and creating business value.

References

  1. Ackoff, Russell (1989). "From Data to Wisdom". Journal of Applied Systems Analysis. 16: 3–9.
  2. Mark, G. (2001) Meeting current challenges for virtually collocated teams: participation, culture, and integration. In Our Virtual World: the transformation of work, play and life via technology (Eds., Chidambaram, L. and Zigurs, I.) pp.74-93. Idea group publishing, Hershey USA.
  3. Jarvenpaa, S. L. & Leidner, D. E. (1999) Communication and trust in global virtual teams. Organization Science, 10, 6, 791-815.
  4. Ahuja, M. K., Galletta, D. F. & Carley, K. M. (2003) Individual centrality and performance in virtual R&D groups: An empirical study. Management Science, 49, 1, 21-38.
  5. Paul, D. L. & McDaniel Jr, R. R. (2004) A field study of the effect of interpersonal trust on virtual collaborative relationship performance. MIS Quarterly, 28, 2, 183.
  6. Alavi, M. & Leidner, D.E. (2001) Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly, 25, 107–136.
  7. Allport, F. H. Lepkin , M. (1943), Building war morale with news headlines. Public Opinion Quarterly, 7, 211-221
  8. Daft, R.L. & Lengel, R.H. (1986) Organizational information requirements, media richness and structural design. Management Science, 32, 554–571.
  9. Chujfi, S. Meinel, C. (2015), Patterns to explore cognitive preferences and potential collective intelligence empathy for processing knowledge in virtual settings. Springer Open. Journal of Interaction Science 2015 3:5.
  10. Ko, D.-G., Kirsch, L.J. & King, W.R. (2005) Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29, 59–85.
  11. A. W Woolley, "Evidence for a Collective Intelligence Factor in the Performance of Human Groups" Science 330, 686 (2010);
  12. Bourdieu, Pierre. 1984. Distinction: A Social Critique of the Judgment of Taste. Cambridge MA: Harvard University Press. pp. 170, 466.
  13. Nonaka, I. Takeuchi H. The Knowledge-Creating Company. Oxford University Press. 1995. 197-199.
  14. Plattner, H, Meinel C., Weinberg U. (2009) 'Design Thinking', FinanzBuch Verlag München.
  15. Smith, M. K. (2003) ‘Michael Polany and tacit knowledge’, the encyclopedia of informal education, http://infed.org/mobi/michael-polanyi-and-tacit-knowledge/. Retrieved: 13. Nov 2016
  16. Wilson, T. (2002) “The nonsense of ‘knowledge management’” Information Research, vol. 5, paper no. 144.
  17. De Bono, E. (2000). Thinking Course, Great Britain: BBC Book.
  18. Dunn, Kenneth, and Rita Dunn, "Dispelling Outmoded Beliefs aboutStudent Learning" Educational Leadership, March, 1987.
  19. Stout, R. J., Cannon-Bowers, J. A., Salas, E., & Milanovich, D. M.(1999). Planning, shared mental models, and coordinatedperformance: An empirical link is established. Human Factors, 41, 61–71.
  20. Volkma, R. J., & Gorman, R. H. (1998). The influence of cognitive-based group composition on decision-making process and outcome. Journal of Management Studies, 35, 105–121.
  21. Heald, M. R., Contractor, N. S., Koehly, L. M., & Wasserman, S. (1998). Formal and emergent predictors of coworkers perceptual congruence on an organizations social structure. Human Communication Research, 24, 536–563.
  22. Baruch, Y., & Nicholson, N. (1997). Home, sweet work: Requirements for effective home working. Journal of General Management, 23, 15–31.
  23. Hill, E. J., Miller, B. C., Weiner, S. P., & Colihan, J. (1998). Influences of the virtual office on aspects of work and work/life balance. Personnel Psychology, 51, 667–683.
  24. Wieland, R. (1999). Mental workload in VDU-assisted office work: Consequences for the design of telework. Zeitschrift Fur Arbeits-Und Organisationaspsychologie, 43, 153–158.
  25. Ferrari, M., & Sternberg, R. J. (1998). The development of mental abilities and styles. In W. Damon, D. Kuhn, & R. S. Siegler (Eds.), Handbook of child psychology: Vol. 2 (5th ed., pp. 899–946). NY: Wiley.
  26. Jehng, J. J. (1997). The psycho-social processes and cognitive effects of peer-based collaborative interactions with computers. Journal of Educational Computing Research, 17, 19–46.
  27. Workman, M., Kahnweiler, W., & Bommer, W. H. (2003). The effects of cognitive style and technology media on commitment to telework and virtual teams, Journal of Vocational Behavior, 63, 199-21.
  28. Mootee, Idris. (2012) ‘Design Thinking Is A Cognitive And Intellectual Process That Balances The Rational And Emotional’, http://idr.is/design-thinking-is-a-cognitive-and-intellectual-process-that-balances-the-rational-and-emotional-not/. Retrieved: 13. Nov 2016
  29. Rogers, Kimberley, Isabel Dziobek, Jason Hassenstab, Oliver T. Wolf, and Antonio Convit. “Who cares? Revisiting empathy in Asperger syndrome.” Journal of Autism and Developmental Disorders 37, no. 4 (2007): 709-715.
  30. Eshet-Alkalai, Yoram (2004): Digital Literacy: A Conceptual Framework for Survival Skills in the Digital Era. Journal of Educational Multimedia and Hypermedia (2004) 13 (1), 93-106
  31. Naughton, C. (2016): Digitale Erleuchtung: “Cyber-Humanismus: Digitale Ermächtigung”. Zukunftsinstitut GmbH, 58-65.
  32. Spiro, R. J., Feltovich, P. J., Jacobson, M. J., & Coulson, R. L. (1992). Cognitive flexibility, constructivism and hypertext: Random access instruction for advanced knowledge acquisition in ill-structured domains. In T. Duffy & D. Jonassen (Eds.), Constructivism and the Technology of Instruction. Hillsdale, NJ: Erlbaum.
  33. Eshet-Alkalai, Yoram & Amichai-Hamburger Yair (2004). Experiments in Digital Literacy. CyberPsychology & Behaviour, 7(4), 425-434.