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Proceedings of the 2022 International Conference on Research in Management & Technovation

Annals of Computer Science and Information Systems, Volume 34

Online propaganda as crisis communication during the infodemic: the role of cultural factors

DOI: http://dx.doi.org/10.15439/2022M2621

Citation: Proceedings of the 2022 International Conference on Research in Management & Technovation, Viet Ha Hoang, Vijender Kumar Solanki, Nguyen Thi Hong Nga, Shivani Agarwal (eds). ACSIS, Vol. 34, pages 113118 ()

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Abstract. The Covid epidemic is a disaster that happens once every hundred years. Therefore, many problems that the authorities as well as the professionals do not know how to react during this epidemic including the crisis communication. In the early stages, when there was no consensus on how to communicate on the issue of Covid-19 disease, governments had different options for their communication campaigns. This study explores the impact of cultural factors on the choice of government communication campaigns during the pandemic using content analysis and discourse analysis techniques. The results of the study show that in the beginning cultural factors can lead to different choices in government propaganda campaigns on online platforms. However, over time, these campaigns gradually became similar, although cultural differences persisted


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