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The Third International Conference on Research in Management and Technovation

December 16–17, 2022. Da Nang City, Vietnam

Annals of Computer Science and Information Systems, Volume 34

ISSN 2300-5963

Proceedings of the Third International Conference on Research in Management and Technovation

ISBN 978-83-965897-8-1
Complete ICRMAT 2022 Proceedings (PDF, 12.744 M)


The third edition of International Conference on Research in Management and Technovation (ICRMAT2022), held on December 16-17 in Swinburne Vietnam Alliance Program in Da Nang city, Vietnam. Prior to this, the first edition of ICRMAT was held in India and the second edition was held at Hanoi University of Industry, establishing an international forum that brought together researchers and executive practitioners in the fields of Management, Accounting, and other related areas to the topic of the conference.

ICRMAT-22 gathered quality research articles that used scientific and appropriate research methods. The results have made many new contributions, both in theory and practice. The topics presented at the seminar by thematic sessions were engaging and stimulated plenty of discussion from the participating scientists. The contents under the topics of management include innovative business management in the new normal; business management with sustainability orientation; leadership in the industry 4.0; management in higher education sector; issues of managing innovation capacity and human capitals in various business sectors. The topics of accounting, finance and banking also provide interesting discussions on corporate governance and cash flow management; the digitalization capabilities for financial enterprises, the ethical issues in accounting and auditing, the involvement of cultural factors, and other contents related to the accounting and financial management for enterprises. Topics of marketing also provide insights into customers and business operations by enterprises in the digital age. They include understanding customers' adoption of apps for purchases, insights from Gen Z for effective business performances, dynamics of marketing communication management in the digital era. As for business administration and economics in the context of the post Covid-19 pandemic, great attention from researchers was received by a series of articles and presentations at the conference regarding how the innovative management practices were applied by enterprises in various contexts as response to the complicated situation of Covid-19 and the contents related to the issues of implementation of social responsibility in business administration and leadership capacity of small and medium enterprises.

At the ICRMAT 2022, more than 150 manuscripts from countries around the world such as US, Australia, South Korea, Indonesia, Poland, Japan, Taiwan, Malaysia, India and Vietnam were received for the participation in this scientific event, with the presence of several prestigious researchers, who put forth ideas on new changes and development in the field of business administration, along with emerging trends in economic research in management, tourism, marketing, logistics, human resource management, finance and banking, and accounting. All in all, this is an ideal forum to present your own ideas and achievements to researchers globally. The ICRMAT 2022 has attracted the attention of the research community and selected 53 manuscripts after the rigorous review rounds to presentation in conference.

In order to make ICRMAT 2022 a grand success, we appreciate the professional cooperation and support between Swinburne Vietnam and those involved during the preparation of the conference:

We are thankful to our knowledgeable keynote speakers Mr. John Spence - America's top 50 leaders to watch from USA; Prof. Timothy Marjoribanks - Associate Dean of Research Department, Swinburne University of Technology, Australia; Ms. Dang Thuy Ha - Director of NielsenIQ, Vietnam; Ms. Ana Le My Nga – President of WeAngles Ventures, Vietnam; Dr. Chamila Perera - Faculty member of Swinburne Business School and Co-chair of Principles for Responsible Management Education (PRME) Community of Practice, Swinburne University of Technology, Australia; Dr. Shivani Agarwal from KIET Group of Institutions, India; and Dr. Jose Antonio C. Santos - University of Algarve, Portugal for sharing about emerging issues in management and technovation.

Our gratitude Prof. Marcin Paprzycki, Systems Research Institute, Polish Academy of Sciences, Poland; Prof. Dr. Vijender Kuma Solanki CMR Institute of Technology, Hyderabad, TS, India; Dr. Shivani Agarwal, KIET Group of Institutions, Ghaziabad (Delhi-NCR) India; Dr. Nguyen Thi Dieu Linh from Hanoi University of Industry; Dr. Nguyen Thi Hong Nga from Hanoi University of Industry for their continuous support in terms of research and guidance. Lastly, our sincere thanks to the participation of all local and international experts, who have expressed their interests and submitted articles, contributing greatly to the success of the conference. With deep gratitude and excitement towards authors for sharing knowledge, on behalf of the organizers, we look forward to continuing to have your cooperation and companionship in the future.

Proceeding’s Editors:

Viet Ha Hoang, Swinburne Vietnam, FPT University, Vietnam.

Vijender Kumar Solanki, CMR Institute of Technology, Hyderabad, TS, India.

Nguyen Thi Hong Nga, Hanoi University of Industry, Hanoi, Vietnam.

Shivani Agarwal, KIET Group of Institution, Delhi-NCR, Ghaziabad, India.

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TeXnical Editor: Aleksander Denisiuk
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