Annals of Computer Science and Information Systems, Volume 34
Proceedings of the Third International Conference on Research in Management and Technovation
The third edition of International Conference on Research in Management and Technovation (ICRMAT2022), held on December 16-17 in Swinburne Vietnam Alliance Program in Da Nang city, Vietnam. Prior to this, the first edition of ICRMAT was held in India and the second edition was held at Hanoi University of Industry, establishing an international forum that brought together researchers and executive practitioners in the fields of Management, Accounting, and other related areas to the topic of the conference.
ICRMAT-22 gathered quality research articles that used scientific and appropriate research methods. The results have made many new contributions, both in theory and practice. The topics presented at the seminar by thematic sessions were engaging and stimulated plenty of discussion from the participating scientists. The contents under the topics of management include innovative business management in the new normal; business management with sustainability orientation; leadership in the industry 4.0; management in higher education sector; issues of managing innovation capacity and human capitals in various business sectors. The topics of accounting, finance and banking also provide interesting discussions on corporate governance and cash flow management; the digitalization capabilities for financial enterprises, the ethical issues in accounting and auditing, the involvement of cultural factors, and other contents related to the accounting and financial management for enterprises. Topics of marketing also provide insights into customers and business operations by enterprises in the digital age. They include understanding customers' adoption of apps for purchases, insights from Gen Z for effective business performances, dynamics of marketing communication management in the digital era. As for business administration and economics in the context of the post Covid-19 pandemic, great attention from researchers was received by a series of articles and presentations at the conference regarding how the innovative management practices were applied by enterprises in various contexts as response to the complicated situation of Covid-19 and the contents related to the issues of implementation of social responsibility in business administration and leadership capacity of small and medium enterprises.
At the ICRMAT 2022, more than 150 manuscripts from countries around the world such as US, Australia, South Korea, Indonesia, Poland, Japan, Taiwan, Malaysia, India and Vietnam were received for the participation in this scientific event, with the presence of several prestigious researchers, who put forth ideas on new changes and development in the field of business administration, along with emerging trends in economic research in management, tourism, marketing, logistics, human resource management, finance and banking, and accounting. All in all, this is an ideal forum to present your own ideas and achievements to researchers globally. The ICRMAT 2022 has attracted the attention of the research community and selected 53 manuscripts after the rigorous review rounds to presentation in conference.
In order to make ICRMAT 2022 a grand success, we appreciate the professional cooperation and support between Swinburne Vietnam and those involved during the preparation of the conference:
We are thankful to our knowledgeable keynote speakers Mr. John Spence - America's top 50 leaders to watch from USA; Prof. Timothy Marjoribanks - Associate Dean of Research Department, Swinburne University of Technology, Australia; Ms. Dang Thuy Ha - Director of NielsenIQ, Vietnam; Ms. Ana Le My Nga – President of WeAngles Ventures, Vietnam; Dr. Chamila Perera - Faculty member of Swinburne Business School and Co-chair of Principles for Responsible Management Education (PRME) Community of Practice, Swinburne University of Technology, Australia; Dr. Shivani Agarwal from KIET Group of Institutions, India; and Dr. Jose Antonio C. Santos - University of Algarve, Portugal for sharing about emerging issues in management and technovation.
Our gratitude Prof. Marcin Paprzycki, Systems Research Institute, Polish Academy of Sciences, Poland; Prof. Dr. Vijender Kuma Solanki CMR Institute of Technology, Hyderabad, TS, India; Dr. Shivani Agarwal, KIET Group of Institutions, Ghaziabad (Delhi-NCR) India; Dr. Nguyen Thi Dieu Linh from Hanoi University of Industry; Dr. Nguyen Thi Hong Nga from Hanoi University of Industry for their continuous support in terms of research and guidance. Lastly, our sincere thanks to the participation of all local and international experts, who have expressed their interests and submitted articles, contributing greatly to the success of the conference. With deep gratitude and excitement towards authors for sharing knowledge, on behalf of the organizers, we look forward to continuing to have your cooperation and companionship in the future.
Viet Ha Hoang, Swinburne Vietnam, FPT University, Vietnam.
Vijender Kumar Solanki, CMR Institute of Technology, Hyderabad, TS, India.
Nguyen Thi Hong Nga, Hanoi University of Industry, Hanoi, Vietnam.
Shivani Agarwal, KIET Group of Institution, Delhi-NCR, Ghaziabad, India.
The Third International Conference on Research in Management and Technovation
Social Capital development amongst college and university students in online and classroom education
9527 Social capital, academic performance, education satisfaction, online education, classroom education Wong Teik Aun, Kevin Tan Tee Liang, Sheila Rose Darmaraj, Joshua Loo Teck Khun, Alex Ng Hou Hong, pages 1–5.
Innovation Capacity, International Experience, and Export Performance of SMEs in the Field of Information Technology of Vietnam
7956 Innovation Capability, Systematic review, Innovation performance, Performance management, SME Nguyen Quoc Huy, Tran Hau Ngoc, pages 7–13.
The role of teacher leaders in language classrooms: a case study in National Academy of Education Management, Vietnam
9403 EFL context; ELT; hierarchical leadership structures; instructional leadership; teacher leadership Duong Thi Thu Huyen, Do Thanh Tu, pages 15–20.
Factors influence students' attitudes toward AI-based innovative solutions
9228 AI, Machine Teacher, Novelty value, Innovativeness, Interaction, Loyalty Anh-Binh Le, My-Trinh Bui, Bao-Dat Le, pages 21–26.
Sustainability Reporting in India: A Critical Assessment of Business Responsibility Reports of the Top 100 Companies
7908 sustainability, business responsibility, India, ESG, nonfinancial reporting Ritika Mahajan, pages 27–36.
Integration of Supply Chain Risk Management into the Enterprise Risk Management Program for the Department of Defense
8894 cybersecurity, supply chain risk management, DoD, policy, enterprise risk management S. Raschid Muller, Corey E. Thomas, pages 37–41.
Impact of leadership's perspective on the effectiveness of operational risk management at the Vietnamese commercial banks
8311 Commercial bank; leadership’s perspective; operational risk management; operational risk Yen Thi Nguyen, pages 43–51.
Digital Forensic Readiness of Cybercrime Investigating Institutions in Nigeria: A Case Study of the Economic and Financial Crimes Commission (EFCC) and the Nigeria Police Force
9438 cybercrime, internet fraud, digital forensics, routine activity theory, Nigeria Robinson Tombari Sibe, S. Raschid Muller, pages 53–57.
The impact of online sales promotion on consumers' online impulsive buying decisions, suggestion for AI recommendation systems
8020 AI, impulsive buying decision, online consumer behavior, sales promotions. Nguyen Thi Hong Van, Bui Nguyen Huong Ly, pages 59–67.
Between app efficiency and user wellbeing: a cluster analysis on consumer types and continuance usage of food delivery app
7606 Thu Thi Trinh, Xuan Tai Mai, pages 69–74.
Creating awareness and implementing Blooms Taxonomy in teaching pedagogy—with special reference to Higher Education
7014 Blooms taxonomy, Higher Education, Learning, Constructive Alignment Shivani Agarwal, Vijender Kumar Solanki, pages 75–79.
Allocation of Village Funds for BUMDES and its contribution to Village Own-Source Revenue with the Management Process as a Moderating Variable
2956 allocation of village fund, management process, village own-source revenue Anastasia Susty Ambarriani, Christina Wiwik Sunarni, Pratiwi Budiharta, pages 81–85.
Innovative Teaching, Delivering Materials and the Student's Satisfaction in Online Learning: Evidence from a Sharp Shift due to Covid-19 Pandemic in Vietnam
3034 Innovative teaching approach, delivery materials, online learning, student satisfaction Vu Thi Thanh Binh, Nguyen Thi Hong Nga, Nguyen Thi Thanh Loan, pages 87–92.
Stop the lip service and stalling on faculty diversity: What a genuine commitment to hiring African-American faculty requires at top universities
3512 Darrell Norman Burrell, Kevin Richardson, pages 93–97.
Towards an insight into the adoption of Open Innovation by SMEs in Vietnam
1077 Open Innovation, hindering factors, driving factors, SMEs, Vietnam Phuong Thanh Do, Ha Anh Le, Nguyen Ngan Ha Pham, Le Chau Tran, Tien Dat Le, Thi Bich Hanh Tran, pages 99–105.
Impact of knowledge absorption on Vietnamese commercial bank's product innovation
1944 product innovation, Knowledge Absorption Nguyen Thi Viet Ha, Nguyen Thi Phuong Linh, pages 107–112.
Online propaganda as crisis communication during the infodemic: the role of cultural factors
2621 Terms - culture, Covid-19, government communication, individualism/collectivism, power distance. Mi Hoang, pages 113–118.
The Influence of Traditional Cultural Factors on the Professional Ethics in Accounting and Auditing in Vietnam
1812 Professional ethics of accounting and auditing; cultural and traditional factors; affect. Dinh The Hung, Dinh Thuy Tien, pages 119–129.
Users’ Adoption Intention to Use Wealth Tech Services: Toward an insight into users in Ha Noi and Ho Chi Minh City during Covid-19 and Beyond
3710 adoption, intention to use, Wealth Tech services, COVID-19 Ha Anh Le, Phuong Thanh Do, Thu Ha Vu, Huong Ly Nguyen, Ngoc Tam Anh Trinh, Thi Bich Hanh Tran, pages 131–137.
Impacts of electronic word-of-mouth (eWOM) from social networks sites (SNS) on the intention to purchase tourism accommodation of Gen Z in Vietnam
3884 eWOM Social, networking sites, information usefulness, information adoption, purchase intention Nguyen Phi Long, pages 139–149.
Do Board Friendliness and Economic Development Affect Firm Abnormal Earnings?
4337 Earnings management, Board friendliness, Economy development Nguyen-Quynh-Nhu Ngo, Kim-Ngoc Phan, Gia-Nhi Vu, Thi-Quynh-Lien Nguyen, Van-Thin Tran, pages 151–164.
The Impact of Paradoxical Leadership on Public Sector Innovation Through Entrepreneurial Orientation and Goal Congruence
6261 Paradoxical Leadership, Entrepreneurial Orientation, Public Sector Innovation, Goal Congruence, Vietnam Tam Nguyen, George Matsoukas, Ha Lien, Que Tran, pages 165–174.
Investigate the relationships leading to green entrepreneurial behaviour: A case study of FPT University Da Nang
6172 Green entrepreneurial behaviour, University entrepreneurial support, Green entrepreneurial intention Van Ky Long Nguyen, Thi My Hanh Le, Nhu Hoa Vo, Thi Thu Hien Le, Thi Thanh Huong Nguyen, and Khoa Nguyen Vu, pages 175–180.
Factor Affecting Consumer's Willingness of Purchasing Medication Online
4801 Online medication, Customers' purchase willingness, Covid 19 pandemic Linh Chi Nguyen, Quoc Bao Dinh, Thi Hien Minh Hoang, pages 181–187.
Vive la différence! The performance effects of vertical pay dispersion in family and nonfamily firms
2864 Family firm, performance, organizational turnover, vertical dispersion Tuan-Duong Nguyen, Yen-Chu Lai, Shyh-Jer Chen, Chiung-Wen Tsao, pages 189–193.
Role of Higher Education Institutions in Addressing Climate Change Crisis: The Paradox of Core operations and Institutional Social Responsibilities
6968 Carbon literacy, Sustainability, Sustainable Development Goals, Climate Change Chamila Perera, Chandana Hewege, pages 195–201.
Relating Human Value Philosophy To Vedic Philosophies With Special Focus On The Concepts Of Body, Self (I) And Intellect As The Ultimate Tool In The Hands Of Human Beings.
7380 Physical layer, mental layer or mind, energy body, spiritual body, blissful body, Spirituality, self or ‘I’, Yoga philosophy, human values Saurabh Raj, Richa Sharma, Sunny Prakash, Bhawna Garg, pages 203–207.
Technology Threat Avoidance Factors Affecting Cybersecurity Professionals' Willingness to Share Information
4720 cybersecurity, TTAT, PLS-SEM, Dept. of Homeland Security, information sharing Willie Session, S. Raschid Muller, pages 209–213.
Integrating E-learning in Metaverse for Sustainable Development of Higher Education and Training
3369 metaverse, metaversity, e-learning, borderless education Nguyen Duc Son, pages 215–219.
Building A New “Hospital Governance” Model Based on The Made in Vietnam Lean Management Philosophy Through The Practice of The Covid-19 Pandemic
6974 Hospital management, Tam The, The Made in Vietnam lean management philosophy Thanh Nguyen Tien, Minh Nguyen Dang, Thuy Nguyen Thi Thanh, pages 221–226.
Face Recognition Technology Using the Fusion of Local Descriptors
6308 face recognition, fusion of descriptors, local intensity area descriptor, local phase quantization descriptor Chi-Kien Tran, Do Van Tuan, Phimvanh Khamphoui, pages 227–231.
Alliance Orientation and University's Performances: The Moderating Roles of Organizational Characteristics
5697 International cooperation, results-oriented culture, ICT capability, innovation performance, market performance Thi Bich Hanh Tran, Viet Ha Hoang, pages 233–236.
News coverage of genetically modified organism in Vietnam1
4769 GMO, framing, controversy, news coverage, science journalism Minh Thi Yen Tran, pages 237–245.
Developing influencer selection criteria for brand influencer marketing with Generation Z in the Vietnamese context
4759 influencer marketing, influencer, consumer’s perception, social media, brand Le Chau Tran, Tien Dat Le, Quang Nghia Tran, Ha Chi Le, pages 247–257.
Workplace incivility and its demographic characteristics: a cross-cultural comparison between Chinese and Vietnamese working
2458 Workplace incivility, Demographic characteristics, Cross-cultural countries Quan Hoang Nguyen Tran, Monkey King, Bajie Zhu, Seng Tang, pages 259–262.
Factors Affecting The Decision On The Use Of Electronic Wallet By People In Danang City
3368 e-wallet, digital wallet, intention to use, online payment, cashless transaction Le Tan Trinh, Kim Mai Thy Huynh, Kim Minh Khoi Nguyen, Ngoc Trinh Ho, Thi Tuyet Chi Chau, Vu Luan Nguyen, pages 263–273.
Factors impact on Job satisfaction of Generation Z in Sport Businesses in Ho Chi Minh city, Vietnam
1425 Generation Z, job satisfaction, Job Descriptive Index Huynh Ai Van, Vo Minh Hieu, pages 275–282.
Quality of information disclosure with the use of SASB standards in the construction industries in Mexico
4314 SASB; reports; sustainability disclosure; commitment to stakeholder; construction industry Alan Said Hernández Vázquez, pages 283–289.
Improving brand safety through brand risk management activities: A case study of F&B enterprises in Vietnam
382 Brand, brand risk management, brand risk management activities, brand safety Hai-Yen Thi Bui, pages 291–299.